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Yes, your payment and credit card information is highly secure when using CrankyShip.com. We utilize trusted third-party payment processors, Stripe and PayPal, to ensure the highest level of security and protection for your sensitive data. Here's why you can trust the security of your payment and credit card information:
1. **Industry-Leading Security Measures**: Both Stripe and PayPal are renowned and trusted payment processors that implement industry-leading security measures to safeguard your payment and credit card information. They utilize advanced encryption technologies and adhere to strict security protocols to prevent unauthorized access or fraudulent activities.
2. **Secure Payment Gateways**: CrankyShip.com integrates with Stripe and PayPal through secure payment gateways. When making a payment, you are redirected to the payment processor's website, where you can securely enter your payment and credit card details. This ensures that your sensitive information is handled directly by the trusted payment processor, not stored or processed on CrankyShip.com's servers.
3. **PCI Compliance**: Both Stripe and PayPal are Payment Card Industry Data Security Standard (PCI DSS) compliant. This means they meet the highest security standards set by the payment card industry to protect cardholder data. Their compliance ensures that your payment and credit card information is handled securely and in accordance with industry best practices.
4. **Tokenization**: Stripe and PayPal utilize tokenization, which replaces your credit card details with a unique token. This token is used for payment processing, while the actual card information is securely stored by the payment processor. Tokenization adds an extra layer of security by ensuring that your sensitive card details are never exposed during the transaction.
5. **Fraud Protection**: Stripe and PayPal employ sophisticated fraud detection and prevention mechanisms to identify and prevent fraudulent transactions. Their systems analyze various factors, including transaction patterns, IP addresses, and user behavior, to detect and mitigate any potential fraudulent activities. This helps ensure the security of your payment and credit card information.
6. **Secure Data Handling**: CrankyShip.com follows strict data handling practices to protect your personal and financial information. We adhere to applicable data protection laws and regulations and implement robust security measures to safeguard your data from unauthorized access or disclosure.
In summary, your payment and credit card information is highly secure on CrankyShip.com. We utilize trusted third-party payment processors, Stripe and PayPal, who implement industry-leading security measures, utilize secure payment gateways, are PCI compliant, employ tokenization, and have robust fraud protection mechanisms. Rest assured that your sensitive information is handled with the utmost care and security.
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**Shipper**: If you have goods or items that need to be shipped from one location to another, you are considered a shipper. As a shipper, you can create shipment listings on CrankyShip.com, provide details about your shipment, and choose a transporter from the available options.
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1. The transporter will send a message through our system to the shipper, explaining the need for additional fees due to unforeseen circumstances like a flat tire on a travel trailer.
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A: Your rating as a transporter on CrankyShip.com is extremely important and can significantly impact your ability to secure future shipments. Here's why your rating matters:
1. **Trust and Credibility**: A high rating demonstrates your trustworthiness and credibility as a transporter. Shippers rely on ratings and reviews to assess the quality of service provided by transporters. Positive ratings build trust and make shippers more likely to choose you for their shipping needs.
2. **Competitive Advantage**: A higher rating gives you a competitive advantage over other transporters. Shippers often compare ratings when selecting a transporter for their shipment. If you have a strong rating, it sets you apart from the competition and increases the likelihood of being chosen for future shipments.
3. **Repeat Business and Referrals**: Shippers who have had a positive experience with you are more likely to use your services again for future shipments. Additionally, satisfied shippers may recommend you to others in their network, leading to potential referrals and an expanded customer base. Your rating plays a crucial role in earning repeat business and referrals.
4. **Feedback for Improvement**: Ratings and reviews provide valuable feedback that can help you improve your services. By paying attention to the feedback provided by shippers, you can identify areas for improvement and make necessary adjustments to enhance your overall performance. This constant improvement contributes to maintaining a high rating and attracting more business.
5. **Accountability and Professionalism**: Your rating serves as a measure of your accountability and professionalism as a transporter. Shippers rely on ratings to assess how well you adhere to deadlines, communicate effectively, handle items with care, and address any issues that may arise during the shipping process. A positive rating reflects your commitment to providing a high level of service.
In summary, your rating as a transporter on CrankyShip.com is crucial for building trust, gaining a competitive advantage, earning repeat business and referrals, increasing visibility, receiving feedback for improvement, and demonstrating accountability and professionalism. Maintaining a high rating is essential for securing future shipments and establishing a strong reputation within the shipping community.
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There are no fees to join and no fees "tacked on" to your quote. What you bid is what you are paid.
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Yes, all transporters may submit bids and the CrankyShip team will select the best fit for the transport.
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No, all available shipments will be listed on CrankyShip.com
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Yes, we encourage you to check the site daily.
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In order to update your license and insurance information please log in and go to the "Account" tab in the top menu bar. Once on the "Your Account" page, please click the "View My Files" button on the bottom of the page. Now from the "My Files" page please select either the License or Insurance button and click the "Browse..." button to select the file you would like to upload. Then please enter the License/Policy Number along with the Expiration Date. Once you are all done please hit the "Update" button and you are finished.
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**CrankyApe loads**We expect transporters to handle issues such as flat tires, blow outs, missing keys, scheduling with lots (repo lots, impound lots, residences and dealers). Transporter should also carry proper towing equipment including 5th wheel, bumper pull, goose neck attachments and spare tires as required. Fees will be re-imbursed by CrankyApe with a valid receipt and proper documentation. If any question you may call or email for approval. We look to our transporters to get the job done.
A: Expected Pickup and Drop Off Dates are the confirmed days that you are planning to pick up and drop off the unit. These dates should be entered after you have made the pickup arrangements with the lot or customer. Please enter these dates within a timely manner so the shipper knows when to expect their units by.
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From time to time you may need to pay lot fees to get a vehicle released. Those fees will be re-imbursed by CrankyApe and will be communicated prior to recovering the unit.
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We provide as accurate info as we can. That said, we're dealing with tow lots that do not always have accurate info nor the time to get detailed specs and condition. You may be required to deal with missing keys, flat tires etc. in order to transport the vehicle. While it's not common, be prepared for the worst.
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Here are the details of the cancellation policy:
1. **Cancellation before Transporter Acceptance**: If a shipper cancels a booking before the transporter accepts it, a full refund will be issued, minus a 3.5% processing fee.
2. **Cancellation after Transporter Acceptance, but before Unit Collection** If the transporter has accepted the booking but has not yet collected the unit, and the shipper wishes to cancel, they should contact CrankyShip directly. Refunds under these circumstances are not guaranteed and will be assessed on a case-by-case basis.
3. **Cancellation after Unit Collection**: Once the unit has been collected by the transporter, no cancellations or refunds are permissible.
Q: What is the cancellation policy for transporters on CrankyShip?
A: Transporters can cancel a booking after acceptance by the Shipper, in which case a full refund, inclusive of credit card fees, will be issued to the Shipper.
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CrankyShip transporters require the following:
$500,000 auto liability (minimum, $1,000,000 preferred)
On hook coverage with at least $200,000 limit
Or
Transporter/Carrier coverage with at least $200,000 limit.
Coverages should be documented on a Certificate of Insurance (COI) provided by your agent.
Midwest Recreational Clearinghouse MUST be listed on the COI as an additional insured. (This is common practice, simply request this from your agent.)
Address for COI
Midwest Recreational Clearinghouse
1101 Spiral Blvd
Hastings, MN 55033
*** Please see the Terms & Conditions (Section 15 - Insurance) for additional details on insurance and other requirements
A: A transporter can obtain a Verified status on Crankyship.com. What this will allow is for a transporter to handle all shipments listed on Crankyship.com as opposed to being restricted to Consignor units only. In order to become a verified transporter the minimum requirement of $500,000 Auto Liability will need to be met for insurance which can be referenced on the FAQ section of Crankyship.com under the Transporter questions but is preferred to have up to $1,000,000 in Auto Liability.
A: Looking for a Quote? Follow these few steps to determine your cost for transport:
1. Log in on Crankyship.com or Register as a new shipper
2. Once logged in to your account navigate to the top of the page and click on the "My Listing" button near the top of the page
3. Under your listing there will be an option near the top to click on labeled "Create New Listing"
4. The next page will have several drop down menus as well as some boxes to enter your unit information, where it is being picked up, and were it will be dropped off. Note: A VIN or Serial number is highly encouraged to have so the Transporter knows exactly what they're grabbing
5. Finally, you'll click submit on the bottom of the page
6. Your listing will be submitted to our Crankyship support team whom will double check some details and then list your unit for the quotes to start coming in; This usually takes less than 24 hours.
7. This is the last step and the most important which is to monitor your shipment for quotes. Transporters will submit their bid and may be willing to work with you on a price so feel free to send them a message and ask
We'd love to provide you a quote ourselves, but unfortunately there are too many variables for us to give you an accurate quote. Some of those variables include the type of unit being transported, The region the unit is being transported, and even the transporters costs since they may be able to save you money by bundling shipments with other units.
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1. The transporter will send a message through our system to the shipper, explaining the need for additional fees due to unforeseen circumstances like a flat tire on a travel trailer.
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Providing detailed and accurate information in your listing is essential for obtaining accurate quotes, efficient resource allocation, a smooth pickup process, transparent communication, and minimizing additional costs. By taking the time to provide all pertinent information about the item you need to ship, you enhance the overall shipping experience and increase the likelihood of a successful and satisfactory transaction.
Items to consider:
These are just a few items to consider, remember providing detailed and accurate information in your listing is crucial for a smooth and successful shipping experience.
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A: Yes, your payment and credit card information is highly secure when using CrankyShip.com. We utilize trusted third-party payment processors, Stripe and PayPal, to ensure the highest level of security and protection for your sensitive data. Here's why you can trust the security of your payment and credit card information:
1. **Industry-Leading Security Measures**: Both Stripe and PayPal are renowned and trusted payment processors that implement industry-leading security measures to safeguard your payment and credit card information. They utilize advanced encryption technologies and adhere to strict security protocols to prevent unauthorized access or fraudulent activities.
2. **Secure Payment Gateways**: CrankyShip.com integrates with Stripe and PayPal through secure payment gateways. When making a payment, you are redirected to the payment processor's website, where you can securely enter your payment and credit card details. This ensures that your sensitive information is handled directly by the trusted payment processor, not stored or processed on CrankyShip.com's servers.
3. **PCI Compliance**: Both Stripe and PayPal are Payment Card Industry Data Security Standard (PCI DSS) compliant. This means they meet the highest security standards set by the payment card industry to protect cardholder data. Their compliance ensures that your payment and credit card information is handled securely and in accordance with industry best practices.
4. **Tokenization**: Stripe and PayPal utilize tokenization, which replaces your credit card details with a unique token. This token is used for payment processing, while the actual card information is securely stored by the payment processor. Tokenization adds an extra layer of security by ensuring that your sensitive card details are never exposed during the transaction.
5. **Fraud Protection**: Stripe and PayPal employ sophisticated fraud detection and prevention mechanisms to identify and prevent fraudulent transactions. Their systems analyze various factors, including transaction patterns, IP addresses, and user behavior, to detect and mitigate any potential fraudulent activities. This helps ensure the security of your payment and credit card information.
6. **Secure Data Handling**: CrankyShip.com follows strict data handling practices to protect your personal and financial information. We adhere to applicable data protection laws and regulations and implement robust security measures to safeguard your data from unauthorized access or disclosure.
In summary, your payment and credit card information is highly secure on CrankyShip.com. We utilize trusted third-party payment processors, Stripe and PayPal, who implement industry-leading security measures, utilize secure payment gateways, are PCI compliant, employ tokenization, and have robust fraud protection mechanisms. Rest assured that your sensitive information is handled with the utmost care and security.
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Here are the details of the cancellation policy:
1. **Cancellation before Transporter Acceptance**: If a shipper cancels a booking before the transporter accepts it, a full refund will be issued, minus a 3.5% processing fee.
2. **Cancellation after Transporter Acceptance, but before Unit Collection** If the transporter has accepted the booking but has not yet collected the unit, and the shipper wishes to cancel, they should contact CrankyShip directly. Refunds under these circumstances are not guaranteed and will be assessed on a case-by-case basis.
3. **Cancellation after Unit Collection**: Once the unit has been collected by the transporter, no cancellations or refunds are permissible.
Q: What is the cancellation policy for transporters on CrankyShip?
A: Transporters can cancel a booking after acceptance by the Shipper, in which case a full refund, inclusive of credit card fees, will be issued to the Shipper.
A: The Available Pickup Date is the earliest day that a transporter can come pickup your unit on. If it is ready to be transported at time of assignment creation, you can enter in todays date. The Pickup and Drop Off Deadlines are the latest dates that you would like your item transported by.
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Please download and fill out the release form by clicking this link: Release Form
A: Transporters listed on Crankyship.com will in some cases have a verified status associated with them. What this will indicate is that they have insurance up to a minimum requirement of $500,000 Auto Liability which means your shipment will also be covered if there is an accident while the shipment is en route to its destination.